Privacy Policy

Last Updated: 23-07-2025

Welcome to Sundarban Eco Resort (“we”, “our”, or “us”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or use our website [sundarbanecoresort.com] (the “Site”) and our tour booking services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and any information submitted through contact or booking forms.

• Payment Information: We use secure third-party services (such as Razorpay, PayPal, etc.) to process payments. We do not store your credit card or payment details on our server.

• Usage Data: IP address, browser type, referring site, and pages visited for analytics purposes.

• Media: If you upload images or documents (e.g. ticket confirmation), they are securely stored and not shared publicly.

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Send confirmation and tour-related updates

• Respond to inquiries or requests

• Improve website performance and user experience

• Send marketing updates (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers (such as tour guides, hotels, or payment processors) to complete your booking

• Government authorities when required by law

• Analytics tools like Google Analytics to improve our services

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. Use the site at your own risk.

5. Cookies

We use cookies to track website activity, remember your preferences, and improve user experience. You may disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access or update your personal information

• Request data deletion (subject to legal retention)

• Opt-out of marketing emails

To exercise these rights, contact us at [your email address].

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this policy occasionally. The updated version will be posted here with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Sundarban Eco Resort
Email: info@sundarbanecoresort.com
Phone: 8967154029